

Supervisors are often the first to respond to an injury and are a critical component of successful work comp management. They must be trained so they are prepared for the most common obstacles and can participate in a program designed to cultivate a positive employer-employee relationship.
By learning simple concepts, supervisors both understand their influence on the claim outcome and know exactly what steps to take following a workplace injury.
This training presents research showing the impact of supervisors on injured workers, along with strategies to develop training programs in the following categories:
1. Scientific Conclusions of Supervisor Impact
2. Supervisor Best Practices — What to Do When an Employee is Injured
3. Supervisor Training Agenda

Michael Stack is founder and lead trainer of Amaxx Workers' Comp Training Center. He is an experienced risk consultant and co-author of Your Ultimate Guide To Mastering Workers' Compensation Costs. He works with clients to develop benchmarking comparisons, assess key cost drivers, structure strategies, and design training to reduce workers’ compensation and risk management costs.
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