How to Script Winning Account Handling Instructions

Account Handling Instructions describe how your claims are handled, and will be given to any and every adjuster who works your claims. Properly scripting these instructions affects every aspect of your claims handling and is a CRITICAL step in a winning workers' comp management program.

In this training session we will cover:

- Defining settlement authority
- Defense attorney selection
- Investigation reports
- File reviews
- Timing of reports
- Reserving Practices
- Compensability Determinations

And more...

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11 Lessons