Course Content
Lesson 1 – Buckingham Fountain Strategy (5:10)
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Lesson 2 – Management Commitment and RTW (16:47)
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Lesson 3 – Properly Train Supervisors (7:31)
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Lesson 4 – Pre-Offer Screening and Responding to Injuries (12:11)
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Lesson 5 – Bulletproof Claim Investigation, Communication (10:38)
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Lesson 6 – Tier 3 Tactics (17:45)
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